Frequently Asked Questions

Everything you need to know about your INMO XR experience

What is included in the INMO XR package?

Each box contains the INMO XR smart glasses, a protective carrying case, a USB-C charging cable, a microfiber cleaning cloth, and a quick-start user guide.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping times vary by location but typically range from 7 to 14 business days for international orders.

What is your return policy for electronic items?

We offer a 30-day return policy for all products in original, unopened condition. If the device has been activated or used, a restocking fee may apply.

Is there a warranty on INMO XR glasses?

All INMO XR devices come with a standard 1-year limited hardware warranty that covers manufacturing defects under normal use.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options such as Klarna and Affirm.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our logistics partner's website to monitor your delivery progress.